Transcontinental Fund Administration's fund administration process is team based. When a fund hires TFA, a highly qualified team (comprising of members from Client Relations, Compliance, Operations and IT) is involved in the set up and ongoing maintenance of the fund.
TFA's fund administration process is team-based. When a fund hires TFA, a highly qualified team (comprising of members from Client Relations, Compliance, Operations, and IT) is involved in the set-up and ongoing maintenance of the fund. This approach allows us to respond to fund requests quickly and provides flexibility to adapt to a fund's changing requirements as it grows. A unique group e-mail alias is setup for the fund - any requests sent to this group e-mail are directed to the appropriate person who deals with that particular aspect of the fund.
Client Relations Management & Compliance
Each fund is assigned to a client relationship manager who handles communication with the fund's investors, the transfer agency process, ongoing cash maintenance and wiring. The head of compliance oversees the transfer agency process and deals with regulatory or compliance issues arising in the process of administering the fund.
The operations group led by the COO is comprised of qualified accountants and operations analysts based in Chicago. Each fund is assigned to a specific operations analyst or accountant with an assigned back-up. The assigned individual works under the supervision of a senior accountant and is responsible for NAVs, financial statements, valuations, ledger entries, any other quantitative and statistical calculations necessary, shareholder/partner reports, audit support and tax preparation work.
Information Technology Group
To ensure operational efficiency and robust process integration for fund administration, TFA relies on state-of-the-art technologies for its internal operations as well as for information sharing with its clients and investors in the funds. TFA has thus developed a comprehensive, systematic and risk-sensitive approach to technology and information security. TFA works with a leading provider of technology outsourcing for all of the company’s servers, desktops, network infrastructure, cloud and backup solutions. The company’s proprietary software development and maintenance is managed through the Chicago office.